Policies | Payment Options | After Hours Emergency | FAQS

After Hours Emergency

For after-hours emergencies (i.e during hours when we are closed for business) please contact your local animal emergency hospital. Two of which are: Animal Emergency Clinic: www.aec-d.com, 954-428-9888
Coral Springs Animal Hospital: www.coralspringsanimalhosp.com, 954-753-1800

Pet Poison Control Help

For after hours emergencies if your pet experiences swelling, redness, foaming-of-the-mouth, bite marks or if you observe your pet ingesting something that could be toxic, interacting with or is bitten by a snake, spider, frog, or other toxic specimen then please contact your emergecy clinic or ASPCA Poison Control. They are open 24 hours a day/365 days a year:ASPCA Poison Control, www.aspca.org/pet-care/poison-control, 1 (888) 426-4435
Pet Poison Help Line (A FEE May be charged), www.petpoisonhelpline.com, 1 (800) 213-6680, open 24/7

Payment Options

For your convenience we accept all major credit cards (signed), debit cards, cash, Care Credit, and first party permanent local checks (with ID, established clients only, and any returned/bounced checks are charged a fee of $29 with lossed privileges for future check payments). We do not do billing plans due to the high cost of managing such plans and so that the cost is NOT passed on to our customers. Payment is due when services are rendered. In some cases, a deposit may be necessary. Clients are encouraged to discuss estimates before services are rendered. Please note that we offer cost savings through our Wellness Plans, so please take advantage of them.

We accept: Cash, Debit Cards, Care Credit, Credit Cards (Visa, MasterCard, Discover, and American Express), and select Pet Insurances...Also see our cost saving Wellness Plans

Care Credit

Highlights of the CareCredit program: 6 months no interest on every purchase, Low Monthly payements, Determine Approval in a Few Minutes, No Annual Fee.

When unexpected illness strikes a pet, unexpected expense strikes as well. Parkland Veterinary Hospital understands this and is able to make some special arrangements through the CareCredit program. It takes just 5 minutes to complete an application and will allow you to break down your payment into 3 monthly installments. You can either apply at our hospital, where we'll call in your application over the phone for immediate approval, or apply yourself online at: www.CareCredit.com

Pet Insurance

Health insurance is common for people and is becoming increasingly more common for pets. Pet insurance allows you to "Fund the Unexpected". There are various providers, plans, and options that may fit your need and budget. Insurance could cover major illnesses, accidents, and other medical needs you can't anticipate. Insurance coverage is a true alternative to spending out of pocket when unexpected illness affects your pet or family. See below for two possible pet insurance options:
Pets Best: www.petsbest.com, 1.866.578.1175
Trupanion: www.trupanion.com, 1.800.569.7913

Closed for Business on the Following Holidays

Holidays closed: Independence Day, Memorial Day, Labor Day, Thanks Giving Day, New years Day, Christmas Eve, Christmas Day.

Hospital Policies

The staff at Parkland Veterinary Hospital cares deeply for you and your pets. For your pets' safety and the safety of other visitors and their pets, we request that all dogs must be on a short leash (or shortened leash approx. 6 ft) and all cats and smaller animals must be carried in a crate or appropriate carrier when visiting our hospital. We also suggest that you request to be seated in an exam room as soon as one becomes available to minimize the off chance of entanglements or exposure to other (possibly sick) animals.

Hurricane Policy

Please CLICK HERE for our policy on pet boarding and over-night hospitalization care when Parkland Veterinary Hospital is in the path of an impending hurricane. This affects pets under our care, pets being boarded at our facility, and hours of operation during hurricane seasons. For Hurricane Preparedness information for pet owners CLICK HERE.

Privacy Policy

WE AT PARKLAND VETERINARY HOSPITAL VALUE OUR CUSTOMERS PRIVACY. AS SUCH, WE TAKE EVERY MEASURE TO SAFE GUARD OUR CLIENT AND PATIENT INFORMATION. Clients are encouraged to report any concerns , if any, they may have and we will address the situation promptly.


We Care Offers℠, We Care Offers™, At The Heart Of Veterinary Medicine™, KibbleRewards™, Kibble Rewards™ and Kibble Rewards Club™, They Care About You. And Now, We Are Here To Care For Them℠, We Know Why You Care. And That Is Why We Take Special Care Of Your Loved Ones℠, They Look To You For Their Healthcare Decisions. And Now, You Can Trust Us With Their healthcare Needs℠

Other FAQS

Federal, State, and Veterinary laws prohibit the dispensement of medication or prescription without first performing an annual medical exam on your pet(s).

Florida state law does not allow the return of any prescription medications - Florida Pharmacy State Citation F.S.465.005, 64 B 16-28.118